Shipping policy

Return Policy

We offer a 7-day return policy for products that arrive damaged. If you receive a damaged product, you must contact us within 7 days of receiving your order.

To request a return or replacement, please provide:

* Your order number.
* Clear photos or videos showing the damage.
* A brief description of the issue.

Our team will review your request and guide you through the next steps.

Eligibility for Returns

To qualify for a return or replacement:

* The product must have arrived damaged.
* You must report the damage within 7 days of delivery.
* You must provide sufficient evidence of the damage.
* The product and its packaging should be retained until your request is reviewed.

Refunds and Replacements

Once we review and approve your claim, we will inform you of the available resolution, which may include a replacement or refund.

If a refund is approved, we will inform you about the refund process and expected timeline.

Non-Returnable Items

Products that arrive in good condition are not eligible for returns solely because of a change of mind or personal preference.

How to Request a Return

If your product arrives damaged, please contact us through the contact details provided on our website. Include your order number and photos or videos of the damaged product.

Important: Please inspect your parcel upon delivery and report any damage within 7 days.