Refund policy

Return Policy

We offer a 7-day return policy for products that arrive damaged. If you receive a damaged product, you must contact us within 7 days of receiving your order.

To request a return or replacement, please provide:

* Your order number.
* Clear photos or videos showing the damage.
* A brief description of the issue.

Our team will review your request and guide you through the next steps.

Eligibility for Returns

To qualify for a return or replacement:

* The product must have arrived damaged.
* You must report the damage within 7 days of delivery.
* You must provide sufficient evidence of the damage.
* The product and its packaging should be retained until your request is reviewed.

 

Non-Returnable Items

Products that arrive in good condition are not eligible for returns solely because of a change of mind or personal preference.

How to Request a Return

If your product arrives damaged, please contact us through the contact details provided on our website. Include your order number and photos or videos of the damaged product.

Important: Please inspect your parcel upon delivery and report any damage within 7 days.