Refund policy

Return & Refund Policy – Frameies

At Frameies, we strive to ensure the best quality for our customers.

Damaged or Broken Items:
If you receive a parcel that is broken or damaged, you can easily request a return within 7 days of delivery.

Return Process:
Customers are required to send the product back to our provided address.

Exchange Policy:
Once we receive the returned item, we will exchange the product with a new one.

For any assistance, feel free to contact us on WhatsApp. Thank you for trusting Frameies!